acs67 Privacy Policy
The security of your personal information is our top priority. This policy explains how we collect, store, and protect your data.
This Privacy Policy ("Policy") describes how we handle the information we collect about you when you use the acs67 platform. By using acs67's services, you are considered to have accepted the terms of this Policy. Please read this Policy carefully.
Table of Contents
Data Collection — What Information Do We Collect?
When you create an account and use services on the acs67 platform, we collect the following types of information:
A. Personal Identification Information
- Full name, date of birth, and national identity card details
- Email address and contact number
- Residential address
- Account username and password (stored in encrypted form)
B. Financial Information
- Deposit and withdrawal history and amounts
- Records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer
- Payment method identifier information (not the full account number)
C. Technical Information
- IP address, browser type, and device information
- Login times, session duration, and activity logs on the platform
- Browsing data collected through cookies and similar tracking technologies
We only collect information that is necessary to provide our services. No unnecessary personal information is collected.
Use of Data — For What Purposes?
acs67 uses the collected information for the following purposes:
- Account Management: Information is needed to create, verify, and keep your account secure. Identity-related information is used to complete the KYC (Know Your Customer) verification process.
- Service Delivery: Your information is needed to run all platform operations smoothly, including betting, gaming, deposits, and withdrawals.
- Customer Support: Your communication history with our 24/7 live chat and email support team helps resolve issues faster.
- Security & Fraud Prevention: Data is analyzed to detect unauthorized account access, financial fraud, and suspicious activity.
- Responsible Gaming: Reviewing playing patterns to identify potentially risky behavior and provide support to players when needed.
- Promotional Communications: With your consent, keeping you informed about bonus offers, promotions, and new platform features.
- Legal Compliance: Storing and providing information as required by applicable laws and regulations.
We never sell your information to third parties, and your data is never used to make decisions against you.
Sharing Data with Third Parties
acs67 may share information with third parties on a limited basis in specific circumstances, as follows:
- Payment Processors: The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Technology Service Providers: Those who manage server hosting, cybersecurity, and game platform operations, operating under strict confidentiality agreements.
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers may receive limited information needed to operate game services.
- Law Enforcement Agencies: Information may be provided to authorities pursuant to a court order or valid legal demand.
All third parties with whom data is shared are contractually required to maintain the same standard of data protection. acs67 never sells your information for marketing or advertising purposes.
Cookies & Tracking Technologies
Our platform uses cookies and similar technologies to operate properly and improve the user experience.
Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions, verify security, and run the platform's core functions. They cannot be disabled.
- Functional Cookies: Used to remember your preferred language, default betting amounts, and personalized experience settings.
- Analytical Cookies: Collect anonymous data to understand which parts of the site are used most and to improve the user experience.
You can disable functional and analytical cookies by changing your browser settings. However, this may limit some features of the platform.
Data Storage & Security
acs67 applies industry-standard security measures to keep your personal information protected:
- SSL Encryption: All data transmitted between your browser and our servers is secured with SSL/TLS encryption.
- Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hashing algorithm.
- Restricted Access: Only those who need access to your data for their work can access it, and only within a limited scope.
- Regular Security Reviews: Our systems are regularly audited to identify potential security vulnerabilities.
- Data Retention Period: Data from active accounts may be retained for a legally defined period even after an account is closed.
In the event of a data breach, we commit to notifying affected users as quickly as possible.
Your Rights
As a registered user of acs67, you have the following rights over your own information:
- Right to Access: You can request at any time to know what information we hold about you.
- Right to Correction: If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
- Right to Deletion: In certain circumstances (where there is no legal obligation to retain it), you can request that your information be deleted.
- Right to Object to Processing: You can object at any time to your information being used for marketing purposes.
- Data Portability: You have the right to receive certain information in a structured, machine-readable format.
- Withdrawal of Consent: You have the right to withdraw consent you previously gave for processing your information.
To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.
Protection of Minors
acs67 is for users aged 21 and above only. We do not knowingly collect personal information from any minor.
The registration process includes an age verification step. If a person is found to have opened an account using a false date of birth, that account will be suspended immediately upon discovery and the collected information will be deleted.
If a parent or legal guardian believes that a minor in their care has created an account on acs67, please contact us immediately at [email protected]. We will take prompt action.
Payment Data Security
The security of financial transactions is of great importance to us. acs67 keeps your payment information secure in the following ways:
- Your full payment account number is never stored on our servers during transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
- All financial data is transmitted in encrypted form, and payment gateways use their own high-standard security measures.
- Every transaction is logged, and a system is in place to automatically flag suspicious activity.
- The ৳500 minimum deposit and withdrawal limit helps manage secure transactions.
If you notice any unusual transaction or suspicious activity, notify us immediately through our 24/7 live chat support or by emailing [email protected].
Policy Changes
acs67 may review and update this Privacy Policy from time to time. Reasons for changes may include:
- Addition of new services or features
- Changes in applicable laws or regulations
- Improvements to security measures
- Changes to data processing practices
For significant changes, we will notify you at your registered email address and publish a notice on the website. The "Last Updated" date at the top of the Policy will always reflect the date of the most recent change.
If you continue to use acs67 after any changes, you will be considered to have accepted the updated Policy.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
- Email: [email protected]
- Live Chat: 24/7 support is available through the live chat option on the website
- Language: Support is provided in both Bengali and English
We aim to respond to all privacy-related requests as quickly as possible.
Your Information Is in Safe Hands
Your privacy is protected at acs67. Our 24/7 support team is always ready for any questions. Play with peace of mind — your information is safe with us.